GENERAL SHIPPING RULES:

1.  All orders placed post 6:00 pm shall be processed for dispatch within 24 hours only and delivered to you as per given timelines.

2. Any order placed/booked on late weekend i.e. on Saturday post 6:00 pm will be automatically process for dispatch on Monday or on Next Working day evening. There is no courier service or pickups on Sunday or on any Government Holiday hence we have restricted dispatch timelines due to limited shelf life of our products.

3. Orders booked during any festival month, might be delay in dispatch/delivery in comparison to its normal delivery timelines due to several reasons like, shortage of stock, overloaded shipments for delivery.

4. Shipping Details while booking should be correct and any delay in delivery due to wrong details will be sole responsibility of customer only.


We do not have service available in West Bengal territory.


SHIPPING AND OTHER CHARGES:

1. Applicable shipping charge per order is Rs. 99/-. Free shipping on orders above Rs. 1249/-

2. Shipping charges above Rs. 5000 will be 5% of the order total

3. We levy "Packaging and Forwarding charges" as 10% of the order total. This is inclusive of GST.

 

SAME DAY DELIVERY POLICY:

1. Order booked till or before 12:15 pm only.

2. Rs 250 will be applicable extra.

3. Same day delivery upto 9:00 pm only (subject to availability of product)

4. Applicable for Delhi/NCR only.


 GRIEVANCE CELL:

1. All product and shipping related concerns will be entertained within 24 hours of delivery only.

2. Pictures of concerned is must.

3. All email should marked to care@haldiramsonline.com.

 

 CASH ON DELIVERY:

1. CoD is available in selected cities and on selected products

2. CoD is applicable only on orders below Rs. 2000

3. CoD charges are Rs. 90 (incl. Taxes)

 

DIWALI 2019 DISCLAIMER:

1. Last day of order bookings for Diwali is 22 Oct'19 at 6:00 pm. Please book orders before or by this date to ensure timely delivery.

2. Shipping address should be complete and correct, any delay due to this will be sole responsibility of customer only and Haldirams will not be accountable.

3. Please refer our delivery timelines for order delivery system and unable to process urgent deliveries.

4. All offers pertaining to festival are valid till Diwali 2019 cutoff date as mentioned above.

5. Any order booked after this cutoff date, 22 Oct'19, 6:00 pm onwards till 27 Oct'19 midnight will going to dispatch from 28 Oct'19 evening on FIFO basis and will be deliver as per our delivery timelines mentioned in website.

DELIVERY TIMELINES:

Delivery for Delhi & NCR – within 48 hrs time only

Delivery for all Metro cities – within 2-3 days only

Delivery for all Non-metro cities – within 5-7 days only


 
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